Privacy Policy
1. Introduction
Total Eclipse Tinting (“we,” “us,” or “our”) operates the website totaleclipsetinting24.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or contact us through it.
By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our Site.
2. Information We Collect
a. Information You Provide Directly
When you fill out a contact form or submit a booking or quote request, we may collect:
- Your name
- Your email address
- Your phone number
- Details about your tinting request or project
We collect this information solely to respond to your inquiry or schedule an appointment. We do not process payments through this Site.
b. Information Collected Automatically
When you visit our Site, certain information is collected automatically through cookies and analytics tools, including:
- Your browser type and version
- Your approximate location (city/region level)
- Pages you visit and how long you spend on them
- The website that referred you to ours
- Device type and operating system
This data is collected using Google Analytics and standard website technology. It does not identify you personally.
3. Cookies and Tracking Technologies
Our Site uses cookies — small text files stored on your device — to help us understand how visitors use the Site. We use:
- Google Analytics cookies, which collect anonymized usage data to help us improve our Site
- WPForms cookies, which support the function of our contact and booking forms
These cookies do not store personal payment information. You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect how some parts of the Site function.
For more information on how Google uses data collected through its tools, visit: policies.google.com/privacy.
4. How We Use Your Information
We use the information we collect to:
- Respond to contact form submissions and inquiries
- Schedule appointments or follow up on quote requests
- Improve the performance and usability of our Site
- Understand how visitors find and navigate our Site
We do not use your information for automated decision-making or profiling.
5. Sharing of Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Google LLC — as the provider of Google Analytics (subject to Google’s Privacy Policy)
- WPForms — as the provider of our contact form platform
- Service providers who help us operate our website, subject to confidentiality obligations
We may also disclose your information if required by law, court order, or to protect the rights and safety of our business or others.
6. Data Retention
We retain contact form submissions and booking inquiries for as long as reasonably necessary to respond to your request and maintain business records. Google Analytics data is retained according to the settings configured in our Google Analytics account (typically 14 months by default).
You may request deletion of your personal information at any time by contacting us using the details in Section 9.
7. Data Security
We take reasonable technical and organizational steps to protect your personal information from unauthorized access, disclosure, or loss. However, no method of data transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
If we become aware of a data breach involving your personal information, we will notify affected individuals as required under Idaho Code § 28-51-104 (Idaho’s data breach notification law).
8. Third-Party Links
Our Site may contain links to third-party websites (such as social media platforms or review sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
9. Your Rights and Choices
You have the following rights regarding your personal information:
- Access — you may request a copy of the personal information we hold about you
- Correction — you may ask us to correct inaccurate information
- Deletion — you may request that we delete your personal information
- Opt out of analytics — you may opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on
To exercise any of these rights, contact us at:
Email: mikey14castro@gmail.com
We will respond to requests within 30 days.
10. Children’s Privacy
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.
11. Idaho Residents
Idaho has not enacted a comprehensive consumer privacy law as of the effective date of this policy. Idaho residents are protected by Idaho’s data breach notification law (Idaho Code § 28-51-104), which requires us to notify you if your personal information is compromised in a security breach.
The Idaho Attorney General’s Consumer Protection Division (Idaho Code § 48-601 et seq.) also enforces against deceptive data practices. If you have concerns, you may contact the Idaho Attorney General’s office at ag.idaho.gov.
12. Visitors from Other States
If you are a resident of California or another state with specific privacy rights, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA). Please contact us using the details in Section 9 to exercise any applicable rights.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
Total Eclipse Tinting
Website: totaleclipsetinting24.com
Email: mikey14castro@gmail.com